Activate N-able N-central
N-able N-central includes an initial 30-day activation, enabling you to start your deployment immediately.
After 30 days you will need to activate N-able N-central to be able to log in to the server.
Before activating N-able N-central, ensure that TCP ports 22, 80, 443, and, 10000 are accessible to the server over the Internet and your N-able N-central server has a publicly accessible IP address.
Contact N-able to activate your N-able N-central using the Self Service Portal at http://www.n-able.com/support or by calling 1-866-302-4689 in North America or 00-800-6225-3000 internationally.
After activation, you will receive an email from N-able with your Company ID and additional information and instructions.
To purchase licenses for N-able N-central features, contact your Channel Sales representative (CS). You can look up your CS and their contact information in the N-able Resource Center under My Account. You can also send an email to n-able-salesgroup@N-able.com.
During the initial 30-day period, some features in N-able N-central will not be available, including:
- branding,
- server backups,
- uploading custom services, and
- integration with Report Manager.
Until activation, N-able N-central has the following limits:
- 500 Essential licenses,
- 500 Professional licenses,
- 20 customers/sites,
- 5 mobile devices,
- 1 service organization,
- 50 probes,
- 100 Essential Mode Patch Management licenses, and
- 100 third party patch management licenses.
How to activate N-able N-central
You need to activate N-able N-central with a permanent license key to continue using the software. You need an N-central Product Administrator or Support account to activate your permanent N-able N-central license key.
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Append :10000 in the Hostname or IP Address of the N-central Server.
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Go to System Settings > N-central Server > License Key.
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Click Re-Activate.
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Copy all content in the License Request field, including the BEGIN LICENSE REQUEST and the END LICENSE REQUEST lines.
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Add the License Request as a case comment in the provisioning case. You will receive an email with the license key.
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Copy the contents, including the BEGIN LICENSE KEY and END LICENSE KEY lines and paste in the License Key text box.
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Click Re-Activate.