Link to N-able N-central using URLs

The SOAP API is now classed as a legacy system. While we won’t be adding new features or functionality, we will maintain its availability and provide ongoing support.

We recommend using our REST API for new calls and when updating existing SOAP calls. For more information, please visit our REST API documentation.

URL Level integration provides a single sign-on to various elements of N-able N-central by third-party applications. Third party applications issue HTTP requests using well-defined URLs. N-able N-central can respond with a single sign-on and deep-linking to the following pages:

  • Device Properties Page
  • Device Status Page
  • Device Remote Control
  • Customer Default Dashboard
  • NOC view

As a security best-practice, N-able recommended that deep linking be done exclusively using POST HTTPS requests, as opposed to GET requests.

Template parameters

<username> login username
<password> login password
<customerID> the numeric customer ID representing the customer with whom the device is associated
<deviceID> the numeric device ID representing the device whose information is to be displayed
<language> login language (Optional)

Template URLs

Several of the URLs below require that you know the Customer ID and Device ID for the devices that users want to display or edit. The user's credentials will need to be passed on to the URL.

All parameter values that contain special characters (<username> and <password>) must be URL encoded in order to be processed. See URL encoding of special characters.

To obtain the customer ID and the device ID, a web service API is provided as described in Web Service Level.

Login language is an optional parameter that can be passed in to the URL to localize the displayed screen to the appropriate language. The only language supported at this time is US English.

Device page – Properties tab

https://serverName/deepLinkAction.do?method=deviceDetails&username=<username>&password=<password>&customerID=<customerID>&deviceID=<deviceID>&language=<language>

Device page – Status tab

https://serverName/deepLinkAction.do?method=deviceService&username=<username>&password=<password>&customerID=<customerID>&deviceID=<deviceID>&language=<language>

Launch device remote control

https://serverName/deepLinkAction.do?method=deviceRC&username=<username>&password=<password>&customerID=<customerID>&deviceID=<deviceID>&language=<language>

User’s default dashboard

https://serverName/deepLinkAction.do?method=defaultDashboard&username=
<username>&password=<password>&language=<language>

https://serverName/deepLinkAction.do?method=defaultDashboard&username=<username>&password=<password>&language=<language>

This URL does not use the <customerID> or <deviceID> parameters.

Active Issues view

https://serverName/deepLinkAction.do?method=activeissues&username=<username>&password=<password>&language=<language>

This URL does not use the <customerID> or <deviceID> parameters. The method identifier was previously configured as nocView but this has been modified to activeissues as nocView is no longer supported.