Remote File Transfer for Mac
Access the drives, folders, and files on the managed device. This enables you to dig into the hard disk of a device for troubleshooting and send, retrieve, copy, paste, and delete files or folders without having to establish a remote control connection.
The Last Action column will display the most recent operation that N-able N-central carried out with a specific file or folder.
You will need to have the necessary user permissions to access Remote File Transfer. Review the permissions needed under Devices > Direct Support in the Permissions Dictionary.
How to initiate Remote File Transfer
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In the left-hand navigation menu, click Views > All Devices.
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Click the name of the device to enter Device Details.
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Click Tools > File Transfer.
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Click Start Session.
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Make the necessary changes.
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Click Save.
OR
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In the left-hand navigation menu, click Views > All Devices.
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In the device's row, under Tools, click the Tools icon
.
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Click File Transfer.
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Click Start Session.
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Make the necessary changes.
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Click Save.
Available actions
Actions | Description |
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Send File |
Upload a file(s) from your device to the connected Mac device When transferring a folder, it will show the individual file transfer in the File Transfer Queue. You can drag files to change transfer order. |
Retrieve file | Download a file(s) from the connected Mac device |
New Folder | Create a new folder |
Copy | Copy selected file(s) from the connected Mac device |
Paste | Paste a file(s) into the connected Mac device |
Delete | Delete a file(s) on the connected Mac device |
Refresh Now |
Updates the files displayed |