Remote File Transfer for Mac

Access the drives, folders, and files on the managed device. This enables you to dig into the hard disk of a device for troubleshooting and send, retrieve, copy, paste, and delete files or folders without having to establish a remote control connection.

The Last Action column will display the most recent operation that N-able N-central carried out with a specific file or folder.

You will need to have the necessary user permissions to access Remote File Transfer. Review the permissions needed under Devices > Direct Support in the Permissions Dictionary.

How to initiate Remote File Transfer

1. In the left-hand navigation menu, click Views > All Devices.

2. Click the name of the device to enter Device Details.

3. Click Tools > File Transfer.

4. Click Start Session.

5. Make the necessary changes.

6. Click Save.

OR

1. In the left-hand navigation menu, click Views > All Devices.

2. In the device's row, under Tools, click the Tools icon .

3. Click File Transfer.

4. Click Start Session.

5. Make the necessary changes.

6. Click Save.

Available actions

Actions	Description
Send File	Upload a file(s) from your device to the connected Mac device When transferring a folder, it will show the individual file transfer in the File Transfer Queue. You can drag files to change transfer order.
Retrieve file	Download a file(s) from the connected Mac device
New Folder	Create a new folder
Copy	Copy selected file(s) from the connected Mac device
Paste	Paste a file(s) into the connected Mac device
Delete	Delete a file(s) on the connected Mac device
Refresh Now	Updates the files displayed