Windows server preparation for hardware monitoring

You need to install the appropriate server management software on the physical servers before installing N-able N-central. Refer to your server documentation for details.

You must install full suites of the monitoring software. For example, the Dell OpenManage "Essentials" package is not adequate.

Supported monitoring software includes:

  • Dell: OpenManage
  • HP: Systems Insight Manager Agent
  • IBM: ServeRAID for RAID-level monitoring and the Director Platform agent for hardware-level monitoring
  • Intel: System Management Software

Once you have installed the software, ensure SNMP is enabled with Read Only access and that SNMP is set to accept packets from the probe.