Removing Kaseya agents after migration
Deploy the KaseyaMigrationandRemoval.exe
tool to remove Kaseya agents.
Upload KaseyaRemoval.exe into N-able N-central
- Download
KaseyaMigrationandRemoval.exe
from the N-able Resource Center at: https://nrc.n-able.com/Community/Scripts-Automation-Policies?fileid=329 and unzip the file. - Sign-in to N-able N-central.
- From the Service Organization level.
- Expand Configuration in the left navigation menu.
- Go to Scheduled Tasks.
- Click Script/Software Repository.
- Click Add in the top menu drop-down.
- Click Push Third Party Software.
- Enter
KaseyaMigrationandRemoval
in the Name field. - Click Browse and navigate to the
KaseyaMigrationandRemoval.exe
tool and click Open. - In the Command Line Parameters field, enter
KaseyaMigrationandRemoval.exe cleanupkaseya:true
. - Click OK.
Create a N-able N-central filter to locate devices with a Kaseya agent installed
- At the Service Organization level.
- Expand Configuration
- Go to Filters
- Click Add.
- Enter the Filter Name,
Kaseya Software Detected
. - For filter is available to select Everyone.
- In the drop-down list box, click Ensure Show.
- In the Find devices where field, click Application > Application Publisher > CONTAINS > Kaseya.
- Click Save.
Locate devices with a Kaseya agent installed and remove them
- From the Service Organization level
- Go to Viewsin the left navigation pane.
- Click All Devices.
- Click the Filter button and select the Kaseya Software Detected filter .
- Select the Customer / Site header check box to select all devices listed.
- Click Add Scheduled Task > Push Third Party Software.
- For Task Name, enter
Uninstall Kaseya Agent
. - In the Software to Deploy area, ensure Location is set to From Software Repository.
- Select KaseyaMigrationandRemoval as created above, from the Repository Item drop-down list.
- Click Save.
This will deploy the Kaseya removal tool to any devices where a Kaseya Agent was detected.