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Steps |
Notes |
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1. |
Customer side administrator account is documented and available for use in N-able N-central. |
This account will be used to execute scripts, etc. |
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2. |
Customer/Sites are created in N-able N-central. Admin account from step 1.
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Professional licensing. |
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3. |
Windows server/device chosen at the customer's site to host the local Windows software probe.
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Ideally a server that is not heavily used: for example, a File/Print Server.
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4. |
Group Policy adjusted with necessary firewall changes and propagated if required.
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File/Print sharing, ICMP inbound echo on, Inbound Remote Admin on.
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5. |
DNS scavenging is active if required.
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On to eliminate stale DHCP records. |
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6. |
SNMP enabled on all applicable network equipment (Switches, Routers, Firewalls). |
Advanced monitoring only available if SNMP is enabled. |
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7. |
SYSLOG enabled and pointed to the IP of the proposed local probe on all network equipment. |
Syslog data can be received and alerted on.
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8. |
SNMP enabled on all applicable servers with the recommended settings. |
Only required for hardware monitoring on specific physical servers or Traffic monitoring.
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9. |
Hardware specific monitoring software installed on all servers. |
Dell Openmanage, HP Insite Manager.
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10. |
ESX/ESXi Hosts root credentials are documented and available. |
Necessary for advanced ESX/ESXi monitoring.
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11. |
Administrator account created for the local Windows software probe. |
20 characters or less. Used during probe installation.
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12. |
Probe installed and configured. |
Customer/Site specific installer available from the Customer/Site level.
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13. |
Discovery job created and run. |
Set up automatic agent deployment and import for your chosen device classes (Laptops, Workstations, Servers).
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14. |
Agents deployed and devices imported. |
Review failed or missing devices and resolve. A list of devices not yet imported can be reviewed under ADD/IMPORT DEVICES.
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15. |
ESX/ESXi monitoring confirmed working.
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CIM based. |
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16. |
Confirm Server and Network gear advanced monitoring has applied. Apply additional templates as needed.
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SNMP based. Expect Physical Drive, RAID, etc. on servers. Traffic, Interface, FW-Firewall and Memory services on some network devices. |
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17. |
Review other failed or misconfigured monitoring services and resolve.
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WMI/SNMP/Powershell based. |
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18. |
Backup Exec monitoring configured.
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Add Backup Exec service and configure. |
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19. |
AV Defender deployment.
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Configure and deploy using Rules. |
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20. |
Patch Management deployment.
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Configure and deploy using Rules. |
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21. |
Review Notification configuration.
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Setup and On/Off choices. |
