N-able N-central deployment checklist (Workgroup)

For setup procedures, see Setup a probe in a workgroup.

# Steps Notes
  1. Customer/Sites are created in N-able N-central. Add Professional licensing and your universally applied Administrative account here (if you have one available).
  2. Windows server/device chosen at the Customers site to host the local Windows software probe. Ideally a server that is not heavily used: for example, a File/Print Server. If the environment does not have a server, consider a workstation that will be set to never turn off.
  3. SNMP enabled on all applicable network equipment (Switches, Routers, Firewalls). Advanced monitoring only available if SNMP is enabled.
  4. SYSLOG enabled and pointed to the IP of the proposed local probe on all network equipment. Syslog data can be received and alerted on.
  5. SNMP enabled on all applicable servers with the recommended settings. Advanced monitoring only available if SNMP is enabled.
  6. Hardware specific monitoring software installed on all servers. Dell Openmanage, HP Insight Manager.
  7. Probe installed and configured. On a device chosen in Step 3. Customer/Site specific installer available from the Customer/Site level.
  8. Manually download and install Customer/Site specific agents. In a workgroup an automated deployment for Windows agents is not possible. Agent executables (or links to your agents) must be distributed and then installed manually.
  9. Discovery created and run for network devices. This Discovery task should be configured to find and import your switches and routers (including firewalls), and printers. Remaining discovered items can be reviewed under Actions > Add/Import Devices. Note that workstations etc. may appear classified as "other" and can not be auto imported in a workgroup environment.
  10. Confirm server and network gear advanced monitoring has applied. Apply additional templates as needed. SNMP based. Expect Physical Drive, RAID, etc. on servers. Connectivity, Traffic, Interface, FW-Firewall and Memory services on your more advanced network devices.
  11. Review failed or misconfigured monitoring services from the Active Issues view and resolve. Services are typically WMI/SNMP/Powershell based.
  12. Backup Exec monitoring configured. Add Backup Exec service and configure.
  13. AV Defender deployment. Configure and deploy using Rules.
  14. Patch Management deployment. Configure and deploy using Rules.
  15. Review Notification configuration. Setup and On/Off choices. Add probe device at the customer level into notification.
  16. Customer side administrator accounts are documented and available for use in N-able N-central. These accounts will be used to execute scripts etc. You will need either a single account that you have added to all devices OR a record of Admin accounts on every system to be managed.