Prepare a computer to be used as an image or with ghost

This solution applies to cloning PCs within the same customer.

  1. Open the Services application in Windows.

  2. Locate Windows Agent Maintenance service.

  3. Right-click the service and click Stop.

  4. Locate the Windows Agent service.

  5. Right-click the service and click Stop.

  6. Open a Command Prompt window and run the following commands:

  7. C:\Program Files (x86)\N-able Technologies\Windows Agent\bin\NcentralAssetTool.exe –d

    C:\Program Files (x86)\BeAnywhere Support Express\GetSupportService_N-Central\uninstall.exe /S

    Delete %programdata%\N-Able Technologies\Windows Agent\Config

    Delete %programdata%\N-Able Technologies\Windows Software Probe\Config

  8. Uninstall the Windows Agent.