Install the Mac agent on Catalina

With Catalina, the Apple gatekeeper requires notarization during installation. The Mac agent installer is signed, but not notarized. When installing the Customer or System DMG installer it can fail to register. To complete the agent installation, you will need to open the System Preferences and select the Security and Privacy option to allow the agent to install.

Keep the System Preferences open for the duration of the install procedure.

1. Download the DMG from N-central and accept the prompt to allow it to download.

2. Double click on the installer in the downloads folder.

3. Click OK in the "Register the N-central Agent" window.

4. Open Security and Privacy and unlock it with your password. Leave open.

5. Click Open in the "Register the N-central Agent".

6. Click Registerin the "Register the N-central Agent" window.

7. Enter the user password in the security prompt and click OK.

8. Click Cancel in the ".Mac_Agent cannot be opened" window.

9. In Security and Privacy, click on Open Anyway.

10. Click Open in the ".Mac_Agent cannot be opened" window.

11. Enter the user password in the security prompt and click OK.

This will result in the agent successfully installing.