Enable the Analytics data sync

The on-demand refresh feature allows you to manually trigger the refreshing of data sets, reports, and dashboards to update them with the latest data from the source systems. This feature is particularly useful when there is a need to quickly view updated insights or share the most recent information with stakeholders without waiting for scheduled refreshes.

With the on-demand sync, you can ensure that your reports reflect the most current data at any given time. This is especially beneficial when you need to make timely business decisions or when there are ad-hoc data updates that require immediate analysis.

To enable Analytics Data Sync

For Analytics to function, your N-central server needs to send data to the data warehouse. Upon initial load, your data will be synced every 4 hours.

1. Log into N-central as your product admin account

2. Go to the Service Organization level.

3. Select Administration > Analytics Data Export.

4. Select the Enable Analytics toggle.

5. When enabled, data will begin to synchronize to the data warehouse.

   Please be patient upon activation; the first load of data can take several hours. This should not impact your product use while this happens.

6. You also have the option of providing your email address to receive notifications if there are issues syncing your information to the data warehouse.

To sync data from the warehouse to the dashboards

1. Go to Analytics > Dashboards.

2. Select the dashboard.

3. At the top of the dashboard, click Sync.