What is Analytics?

Analytics is a business intelligence tool that gives you greater visibility into your business. The dashboards use visualizations, charts, tables, and other elements to summarize and display data, helping you quickly monitor, analyze, and extract insights. Analytics helps you identify patterns, trends, and anomalies that reveal opportunities, assess risks, and highlight areas for improvement.

Microsoft Power BI powers Analytics. When you select Analytics from the N-central navigation menu, you can immediately access the dashboards.

When to Use Analytics

Use Analytics in N-central to gain deeper insights into your network, devices, and overall business performance. It helps you:

  • Monitor key metrics and trends over time

  • Identify unusual patterns or potential issues early

  • Evaluate the effectiveness of IT operations and service delivery

  • Support data-driven decisions for improvements and growth

Dashboards

Analytics dashboards allow you to drill down on individual customers to see their data sets, helping you answer complex business questions that they may have. The visuals and aggregated forms allow you to compare or contrast values, and explore by drilling down and through.

Reports

Report Manager helps your customers make better, more informed IT investment decisions. With its comprehensive set of stock reports and user-friendly customization options, Report Manager enables MSPs and their customers to quickly view and understand significant IT performance data.

Report Manager provides reporting on the following critical areas:

  • Business impact of managed services,
  • Long-term IT infrastructure performance,
  • Asset management, and
  • Regulatory compliance auditing.