DDA custom properties

Custom properties are user-defined fields that you create and populate for your devices, customers, and sites. These fields allow you to store information that is specific to your organization.

N‑central provides flexibility by supporting customization at multiple levels, including custom properties for both devices and organizations. These properties are unique to your MSP and are not designed to fit into a standard dimensional model. Instead, N‑central makes this data available for extraction and manipulation so you can tailor it to your specific needs. We also provide guidance on how to incorporate these properties into your queries.

The DDA custom properties domain gives you direct access to raw custom property data stored in the Analytics warehouse. You define these properties at the device or organization level and use them to tag devices or customers with business-specific metadata such as:

  • Service tier

  • Contract type

  • BitLocker status

  • Windows 11 compatibility

  • Last execution and result of a custom service

DDA exposes this warehouse data in a lightly modeled, row-based format: one row per property, with columns for device or customer identifiers and the corresponding property values. This layout mirrors how N-central displays custom properties in the UI. With this structure, you can:

  • Join custom property data with other warehouse tables using warehouse keys

  • Filter or segment data in reporting tools connected to DDA

In the warehouse, custom properties are stored as raw key-value pairs. DDA is the mechanism that surfaces this data for advanced reporting and integrations.

To learn how to define and apply custom properties at different levels, go to

Benefits of DDA custom properties

Flexible Reporting and Segmentation

  • Filter devices or customers by custom attributes (for example, service tier, patch compliance, or BitLocker status) to generate targeted reports.

  • Segment for billing, compliance, or SLA tracking without depending on static dashboards.

Advanced Analytics Beyond UI Boundaries

  • DDA provides raw access to custom property data, enabling you to run complex queries and analyze more columns than the N-central Analytics UI allows.

  • Join or pivot custom property data with other warehouse tables to uncover deeper insights.

Audit and Compliance

  • Access historical views to track changes over time for audits or troubleshooting.

  • Compare current values against defaults to support compliance reporting.

Operational Efficiency

  • Reduce reliance on workarounds, such as custom monitors in Report Manager.

  • Retrieve both device-level and organization-level properties with timestamps to improve data accuracy and operational decision-making.