Re-activate or update your license key

Re-activate or update your license if your deployment type or system limits have changed.

This feature is only available at the system or product administrator level.

  1. Go to System Settings > N-central Server >License Key.

  2. Click Re-Activate.
  3. In the License Request field, select all of the content, including the BEGIN LICENSE REQUEST and the END LICENSE REQUEST lines.
  4. Copy and paste the information into a new email message and send it to the N-able Product Activation Specialist.
  5. If you are using Microsoft Outlook 2003, you must paste the license request into a text file instead and then save and attach the file to the e-mail.

    The Product Activation Specialist generates a new license key based on your license request and e-mails you the new key.

  6. When you receive the email from the Activation Specialist, copy and paste the information in the License Key field.
  7. Click Re-Activate.

    The limits of your customer's system limits, however, are maintained in the N-able N-central user interface, and these limits would need to be changed manually if required.