PSA and ITSM solutions

These integrations allow N-central users to automate ticket creation, sync issue updates, track time, and share asset data—enabling faster response times and a more efficient, scalable IT service operation.

N-central supports your business with flexible integration options tailored to your operational model. Below is a breakdown of the supported platforms, categorized by their primary function:

PSA Tools

These PSA (Professional Services Automation) tools focus on business operations, billing, ticketing, and project management:

  • Autotask

  • ConnectWise Manage

  • MSP Manager

  • Help Desk Manager (legacy N-able solution)

  • Tigerpaw

  • Custom PSA (for unique or proprietary solutions)

  • Halo PSA (includes optional ITSM modules)

ITSM Tools

These ITSM (IT Service Management) tools focus on service delivery, incident management, and ITIL-aligned processes:

  • ServiceNow

  • Marval

  • Halo ITSM (the ITIL-focused counterpart to Halo PSA)