Enable or disable an automatic device export

Effective March 2, 2026, the integrated Help Desk Manager component, currently offered as an optional add-on for N-central, will be retired in accordance with N-able’s End of Support policy. After this date, Help Desk Manager will be removed from N-central and will no longer function. For further information refer to our End-of-Life Notification article.

Automatic export is enabled by default when an export profile is added. An Export Profile enables you to define settings and targets for device export. Once you set up an Export Profile, N-able N-central automatically exports device information to Help Desk Manager using the Export Profiles whenever a device change is detected.

1. Click Administration > PSA Integration > Export Devices.
2. Click the check box next to the export profiles.
3. Click Disable.

To enable Automatic Export, repeat the above steps and click Enable.