Permissions for ConnectWise Manage Roles

The following outlines the minimum role permissions required for the ConnectWise Manage integrations with N-able N-central to function.

Module Action Level Setting
Companies Company Maintenance Inquire Level set to ALL
Companies Configurations Add Level set to ALL

Edit Level set to ALL

Delete Level set to ALL

Inquire Level set to ALL

Companies Contacts Inquire Level set to ALL
Finance Agreements Edit Level set to ALL

Inquire Level set to ALL

* This permission is only required if using N-able N-central’s Billing Profiles feature.

Finance Billing View Time Inquire Level set to ALL

*This permission is only required if using N-able N-central to create Time Entries against tickets.

Procurement Product Catalog Inquire Level set to ALL
Service Desk Close  Service Ticket Add Level set to ALL

Edit Level set to ALL

Delete Level set to ALL

Inquire Level set to ALL

Service Desk Resource Scheduling Add Level set to ALL

Delete Level set to ALL

Inquire Level set to ALL

Service Desk Service Tickets Add Level set to MY

Edit Level set to MY

Delete Level set to MY

Inquire Level set to MY

System API Reports Inquire Level set to ALL
System Member Maintenance Inquire Level set to ALL
System Table Setup Inquire Level set to ALL
Time and Expense Time Entry Add Level set to ALL

Inquire Level set to ALL