Add a ConnectWise Manage Export profile
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Click Administration > PSA Integration > Export Devices.
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Click Add.
Configure the Profile Properties
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Name - Identifies the Profile.
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Description - Provides additional user-defined information about the Profile.
Settings
Status of Configurations after Export - Select the status in ConnectWise Manage after data has been exported.
Default status values:
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Active
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Inactive
If you have configured any custom devices, they will also be listed here.
When a Device is Deleted or No Longer Managed by N-able N-central - Choose how ConnectWise Manage handles configurations for devices that no longer exists or are managed in N-able N-central
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Delete the Configuration in ConnectWise Manage: Avoid this option unless absolutely necessary, as deleting the device will result in the loss of its ticket history. We recommend selecting Set Status and choosing a status instead.
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Set Status of the Configuration in ConnectWise Manage to Active or Inactive.
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Do Nothing: If you choose this option, you’ll need to manually update your device information in ConnectWise Manage to match what’s in N-able N-central
Targets
Device Export Criteria - You can create an export profile that only applies to a specific set of devices by selecting the customers, device classes, or filters that devices belong to.
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All Devices: Export data for every device managed by N-able N-central (default).
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By Customer: Export data for devices associated with selected customers or sites.
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By Device Class: Export data for devices based on selected classes.
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By Filter: Export data for devices grouped by selected filters.
The export profile only changes existing devices in ConnectWise where they match the set criteria.
Click > > to move all of the items from the left column to the right or < < to move all of the items from the right column to the left.
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Save your changes.
Device information will be exported as device changes occur. The next complete export using this profile will happen at the time of the next Asset Discovery.
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Click Export Now in the Actions column to initiate an immediate complete export using the new Export Profile.