Autotask and N-able N-central field mapping
The table below shows the PSA fields that are mapped with N-able N-central for PSA integration and correspond with Autotask. The location mapping from N-central to Autotask is controlled by the location field for the device in N-central. This field can be manually configured and then exported to Autotask. For more information on required mappings, see Required user defined fields in Autotask.
| Field Name | Autotask |
|---|---|
| IPAddress | User Defined Field (N-central Device ID) |
| CompanyName | AccountID |
| DeviceClass | ProductID |
| DeviceStatus | Active |
| DeviceName | ReferenceTitle |
| ModelNumber | ReferenceNumber |
| SerialNumber | SerialNumber |
| DeviceID | User Defined Field (N-central Device URI) |
| OSType | Notes |
| OSInfo | Notes |
| Location | Area |
| Createdon | InstallDate |
| AssetTag | User Defined Field (N-Central Device Asset Tag) |
| WarrantyExpiration | WarrantyExpirationDate |
Autotask stores the Location data from N-central in the Area field instead of the Location field.