Enable or disable an Autotask Billing Profile

Enable the use of Billing Profiles between Autotask and N-able N-central. A Billing Profile is associated between N-able N-central Filters and Autotask Services or Service Bundles. When the Billing Profile runs, it updates Configuration Item Counts in Autotask.

This feature is available at the Service Organization level.

  1. Navigate to Administration > PSA Integration > Billing Profiles.
  2. Select the check box beside the Name of the Billing Profile that you would like to enable.
  3. Change the Billing Profile state:
    • Click Enable.
    • Click Disable to temporarily deactivate the profile.

Alternatively, you can change switch the Billing Profile to ON or OFF via the Status switch, which also indicates the profile's current state.