Rename a customer

A customer you are managing may at some point be rebranded, change its name or become acquired. Should this happen, you will need to change the name of the customer in N-able N-central.

  1. At the Service Organization level, click Administration > Customers.

  2. Click the name of the customer.

  3. In the Customer Name field, delete existing name and enter the new name.

    4. When selecting a name ensure:

    • Name does not start with these characters: =, -, +,@

    • Name does not contain these characters:  %, &, $, #, <, >, ;, " ,  /, \

  4. Click Save.