Rename a customer

A customer you are managing may at some point be rebranded, change its name or become acquired. Should this happen, you will need to change the name of the customer in N-able N-central.

  1. At the Service Organization level, click Administration > Customers.

  2. Click the name of the customer.

  3. In the Customer Name field, delete existing name and enter the new name.

    4. When entering a name, make sure it follows these rules:

    • The name cannot start with: =, -, +, @
    • The name cannot contain: %, &, $, #, <, >, ;, ", /, \

  4. Click Save.