Configure unscheduled downtime for a device

Configure a device or a group of devices for unscheduled downtime to perform unscheduled or unexpected maintenance tasks. During this downtime, the device’s agent status and all monitored services change to a disconnected state.

To configure unscheduled downtime for a device:

Method 1: From the All Devices view

Select Views > All Devices.
Select Add Task > Maintenance > Unscheduled Downtime.
Select the Configure Unscheduled Downtime checkbox.
Select Save.

Method 2: From the Device Details view

Select Views > All Devices.
Select the device name to open its details.
Select Settings > Monitoring Options.
Select the Unscheduled Downtime checkbox.
Select Save.

To configure unscheduled downtime for multiple devices:

Select Views > All Devices.
Select the checkboxes next to the devices you want to update, or select the checkbox at the top to select all devices.
Select Add Task > Maintenance > Configure Unscheduled Downtime.
Select the Unscheduled Downtime checkbox.
Select Save.

Repeat the steps above to take the device out of downtime.