Edit a customer custom property

Update the value of a custom property for a specific customer, site, or Service Organization (SO). Depending on the level you are working at, this procedure applies to Service Organizations, customers, or sites.

  1. In the left-hand navigation menu, go to AdministrationCustomers.
    Customers
  2. Select the customer or site you want to update.
  3. Go to the Custom Properties tab.
    Custom Properties Tab
  4. Locate the custom property you want to change.
  5. Enter or update the value.

  6. Select Save.

The custom property value is updated for the selected customer, site, or SO. This change applies only to the selected level and does not affect other customers, sites, or devices.