Windows agent not installing from the probe

Last Modified

Wed Mar 15 14:39 GMT 2023

Description

When trying to install a Windows Agent from a Probe, the installation fails if the Windows Firewall is blocking certain Windows Management Services.

Environment

  • Windows Active Directory Domain
  • N-able N-central 9.x and later

Solution

This is because by default, the Windows Firewall blocks certain Remote Administration services.

Refer to Group Policy Changes to Windows Firewall.