Windows 10 or Server 2016 bluescreens after installing patches KB4041676 or KB4041691

Last Modified

Mon Oct 30 19:01 GMT 2017

Description

• Windows 10 or Server 2016 bluescreens after installing patches KB4041676 or KB4041691
• Windows 10 or Server 2016 enters "Automatic Repair" screen after installing patches KB4041676 or KB4041691

Environment

• N-able RMM
• N-able N-central

Solution

• We are aware of instances where the installation of KB4041676 or KB4041691 is causing blue screens after installation and reboot. This is being cause by a faulty Microsoft patch. It appears that this issue is only occurring to a fraction of devices and was resolved by Microsoft on the afternoon of October 11th.
• Please see Microsoft's official announcement and remediation steps for devices that are currently failing to boot here:
  • Windows devices may fail to boot after installing October 10 version of KB4041676 or KB4041691 that contained a publishing issue