Windows 10 Upgrade to 1903 or 1909 not being detected

Description

• When running Patch Detection via N-able N-central / Remote Management or via devices WUA the Windows 10 upgrades to 1903 or 1909 are not showing or being detected as needed / available for the device.

Environment

• N-able N-central
• Remote Management

Solution

One of the reasons this might be happening is due to the device in question does not meet the requirements to be upgraded to 1903 or 1909.
Even though you might be able to run a version of Windows 10, it does not guarantee you will be able to run the latest version or the version after that.
If you have been making attempts to upgrade without success, you probably need to check the manufacturers website for your computer model to find out if its compatible with a particular version of Windows 10 or not.

Please use the following URL to see if your device is compatible for Feature Upgrade to 1903 or 1909
https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/check-this-list-to-determine-if-your-computer-is/5152bb37-f95d-48a6-b7b2-ad0d5c738923