N-central Troubleshooting
When attempting to ping an IP address, given the following error "Destination Host Unreachable"
Last Modified
Mon May 07 15:33 GMT 2018
Description
- When attempting to ping an IP address, given the following error "Destination Host Unreachable"
- Attempting to ping a device under the same subnet produces the error "Destination Host Unreah"
Environment
- N-able N-central
Solution
- There are four main reasons why "Destination Host Unreachable" occurs:
- The ping packet find the destination network but failed to find the destination host
- Packet Routing issue on Remote gateway
- Destination host might be down
- Connection issues
- Please do the following to resolve this:
- Make sure that local host is configured correctly
- Make sure Destination Computer/Device is up
- Disable the Firewall and check for the issue
- Perform a tracert to the destination IP and check where the problem lies
- For more information on this, please go here
- NOTE: When you ping to a host in the same subnet, your computer sends an ARP request for the MAC address of the destination device
- If the host does not exit, you will get the "Destination Host Unreachable" message
- This is because without completing ARP request, ICMP echo cannot be sent