N-central Troubleshooting
Version of Windows Update a device using
Last Modified
Tue Jan 29 20:30 GMT 2019
Description
This article covers an easy way to find the version of a device from Powershell or command line.
Environment
- N-able N-central 10.0+
Solution
If you do not have access to the local system to find the installed version of Windows Update (WUA), you can use a simple Powershell command to find it. This can be done via the Tools menu in N-able N-central by accessing a command prompt.
- Start powershell from a command prompt:
C:\Windows\system32>powershell - Once Powershell is started, use this command to find the version of WUA:
PS C:\Windows\system32> (Get-ChildItem 'c:\windows\System32\wuauclt.exe').versioninfo.productversion
OR
Type the following at the command prompt on the remote system:
c:\wmic datafile where Name="C:\\Windows\\System32\\wuaueng.dll" get Version - NOTE: if this command did not work, please omit the c:\ and try again
Any Output Version less than 7.6.7601.19077 requires an update to the Windows Update Agent. Refer to the following article Update Agents