VM Freezes causing users to disconnect during backup

Last Modified

Fri Apr 29 10:16 GMT 2022

Description

  • VM Freezes causing users to disconnect during backup
  • Cannot move backup to time when system is not in use

Environment

  • Cove Data Protection
  • N-able RMM
    • Backup & Recovery
  • N-able N-central
    • N-able Backup

Solution

  1. Open Hyper-V Manager > open Hyper-V host
  2. Select virtual system which needs to be backed up
  3. Right-click > select Settings for the virtual system
  4. Select Management tab > Integration services
  5. Enable the Backup (volume snapshot) service and click OK