N-central Troubleshooting
Use VMwareclient.exe utility to test connection to CIM port
Last Modified
Wed Jul 03 13:20 GMT 2019
Description
- This article will show you how to use VMwareclient.exe to test if the probe can connect to CIM port. This is useful when troubleshooting ESXi misconfigured issues.
Environment
- N-able N-central
Solution
- ESXi normally is being monitored by probe. Typical scenario is they discover the ESXi and applied a template but it is not applying and getting misconfigured.
- From this point you, need to make sure that the probe can connect to ESXi CIM port before troubleshooting the issue.
- Login to the Probe device directly:
- Launch 'C:\Program Files (x86)\N-able Technologies\Windows Software Probe\bin\VmWareClient.exe'.
- Under tasks, choose 'CIM', then choose CIM tasks. For example, memory, connectivity etc.
- Enter the 'Server Name, Username and Password'.
- Click 'Go'.
- If you cannot connect using vmwareclient.exe, the probe will definitely error out - you will need to resolve this.