Uptime service is misconfigured

Last Modified

Wed Nov 11 22:15 GMT 2020

Description

• This article addressed the issue where the Uptime service applied on a device is reporting misconfigured with the following error:

102 There is no information found for this WQL Query: Please check the parameters Select SystemUpTime From Win32_PerfFormattedData_PerfOS_System

Environment

• N-able N-central

Solution

• This occurs when there are no results for the WMI query being performed by the service, either WMI is damaged or the metric is not present.
• Open the command prompt as an administrator and run the following command:

wmic.exe path Win32_PerfFormattedData_PerfOS_System GET /value

• The results may be similar to the following:

Microsoft Windows [Version 6.3.9600](c) 2013 Microsoft Corporation. All rights reserved.C:\Windows\system32>wmic.exe path Win32_PerfFormattedData_PerfOS_System GET /valueERROR:Description =

• If this is the case, perform the following:
  • Rebuild WMI.
  • Reboot the system.
  • If the issue persists, consult a Windows administrator to help you rebuild the WMI on this specific Windows version.