The request failed with HTTP status 417: Expectation Failed

Last Modified

Mon May 07 13:17 GMT 2018

Description

  • For when partners report an error HTTP status 417: Expectation Failed and they are unable to run reports since moving the N-able N-central server.

Environment

  • N-able N-central
  • N-able Report Manager

Solution

  • Set the Report Server URL in Advanced Settings to the internal address:
  1. Navigate to N-able Report Manager Administration Console
  2. Click on System Setup and Logs > Advanced Settings
  3. Look for Settings.ReportServerURL and click on Edit
  4. Enter internal IP address of N-able Report Manager Server and click Update
  5. Finally, click on Push Settings to All Data Sources