N-central Troubleshooting
Take Control (N-able N-central): Manual Installation of the macOS Agent
Last Modified
Fri Aug 02 09:15 GMT 2019
Description
- How can we manually install a Take Control Agent in a macOS device?
Environment
- N-able N-central
- Take Control
Solution
- First you should download the Take Control Agent through this Link: https://swi-rc.cdn-sw.net/n-central/updates/mac/5.98.95/MSPA_N-central_Installer_5.98.95.zip
- Extract the content of the .zip file you just downloaded
- Run the following command to install the Take Control Agent: sudo /PATH_TO_APP/MSPA N-able N-central Installer.app/Contents/MacOS/MSPA N-able N-central Installer -s -mspid XXXXXXXXXXXXXXXX
- (PATH_TO_APP) is the folder to where you unziped the Agent Installer
- The MSPID may be found in a Windows Take Control Agent in: C:\ProgramData\GetSupportService_N-Central\BASupSrvc.ini