Stale services that are monitored by the probe

Last Modified

Wed Jan 17 16:14 GMT 2018

Description

• How to restart the Probe services.

Environment

• N-able N-central version 9.5 or later

Solution

• If you are getting stale services or if the Probe Status is failing, you can try restarting the Probe services.

1. Log in to the Probe via any remote desktop app.
2. Go services.msc.
3. Open run command and type services.msc.
4. Look for the Windows Software Probe service.
5. Start or restart the service.