Some Windows Services are stale while others are normal

Last Modified

Wed Jan 11 15:40 GMT 2023

Description

• Some Windows based services are stale while others are reporting normally.

Environment

• All N-able N-central versions
• All supported versions of Windows

Solution

• WMI times out or WMI underlying issues.

1. See Microsoft Technet: https://docs.microsoft.com/en-us/windows/win32/wmisdk/wmi-troubleshooting
   1. On older versions of windows, the WMI Diagnosis Utility can be used. The WMI diagnosis Utility (WMIDiag.exe) is no longer supported starting with Windows 8 and Windows Server 2012.
      • https://web.archive.org/web/20190217065606/http://www.microsoft.com/en-us/download/details.aspx?id=7684
      • Details: https://techcommunity.microsoft.com/t5/ask-the-performance-team/wmidiag-2-2-is-here/ba-p/375642
2. Additional troubleshooting:
   1. WMI: Service Displays a 205 or 201 WMI Error