Self-Healing 1 time per day

Last Modified

Tue Jan 08 18:35 GMT 2019

Description

  • I've created a self-healing action with the parameter "1 times per day" and it executes normally, but the next day it does not run.

Environment

  • N-able N-central

Solution

  • This is expected behavior. Self-healing only runs on the day of transition into the triggering state regardless of which settings are used.
  • In this way it runs the given number of times over the provided period and after that point is considered to be a failed attempt to self-heal and requires user intervention on the device.
  • If the service goes back to normal and fails again the same day or the next day, the Self-Healing counter is reset and begins anew.
  • This settings to limit the number of attempts over a given period of time is to account for timeouts and retries due to failure, thus limiting both the time the attempts are allowed to be processed in as well as the maximum number of attempts.