Restore tree stops loading throws error Script: http: // localhost: 5000 / js / jquery-1.11.0.min.js: 2

Last Modified

Fri Oct 19 19:50 GMT 2018

Description

• When they try to expand to a certain directory the backup manager shows an error.
• Error thrown is generic "Script has run for a long time" error for example: (Mozilla)
  • A script on this page may be busy, or it stops responding. You can stop the script now, open the script in the debugger, or let the script continue.Script: http: // localhost: 5000 / js / jquery-1.11.0.min.js

Environment

• Max Backup
• IASO Backup
• N-able Backup
• N-able Backup and Recovery

Solution

• The timeout is occurring due to the number of files in the folder that is being expanded.
  • Giving it at least 1 hour to load is advised