Reset Windows Update components

Last Modified

Mon Jun 17 19:40 GMT 2019

Description

  • Certain error codes encountered by the agent when installing patches may require resetting Windows Update Components to resolve.

Environment

  • N-able N-central
  • Patch Management
  • Supported Windows OS for Patch Management

Solution

  • A number of error codes, such as 0x80240438, 0x8024000e, and others can often indicate a number of possible problems.
  • These may be seen in the device's Patch Status / Patch Status V2 service, WindowsUpdate.log, or agent logs during patch installation.
  • These error codes will need to be resolved on the Windows side in order for Patch Management to be performed successfully.
  • One of the more common solutions from Microsoft is to reset the Windows Update Components to clear any errors and repair the component automatically when the components are rebuilt by Windows.
  • To perform this task, following the guide by Microsoft may be the best approach: