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N-central Troubleshooting

N-central Troubleshooting

Report processing has been canceled by the user (rsProcessingAborted)

Last Modified

Wed Jul 12 17:28 GMT 2023

Description

When running a report in N-able Report Manager the following error is received:

Report processing has been canceled by the user (rsProcessingAborted)

Environment

N-able N-central
N-able Report Manager

Solution

This is often related to performance of the server itself.

Try changing SSRS to 'do not timeout'.

https://docs.microsoft.com/en-us/sql/reporting-services/report-server/setting-time-out-values-for-report-and-shared-dataset-processing-ssrs

Check that SQL & SSRS services are installed from local system as per the N-able N-central N-able Report Manager Install Guide. If they were not, please correct & reinstall N-able Report Manager.