N-able Report Manager - Windows Server Installation quick reference

Last Modified

Tue May 22 18:19 GMT 2018

Description

This is based on Windows Server 2012 R2 but should be relevant for most 2012 installations along with 2014. This quick reference should be used as a basic guide to determine if the needed roles and features are installed to support the N-able Report Manager installation.

Environment

  • Windows Server 2012 R2 (may also be relevant to other versions)
  • SQL Server 2012 SP1 (may also be relevant to other versions)
  • N-able N-central

Solution

Notes:

  • When adding the roles and features, it may ask to add additional features, please do so.
  • Do not uncheck any default settings.

To access the server manager, click the server manager icon on the task bar then click on Add roles and Features.

  • Verifying the Roles
    • Application Server :
      • .NET Framework 4.5
      • COM+ Network Access
      • Web Server (IIS) Support
    • Web Server (IIS)
      • all default selections (do not deselect anything)
      • Management Tools
        • IIS Management Console
        • IIS 6 Management Compatibility
          1. IIS 6 Metabase Compatibility
          2. IIS Management Console
          3. IIS 6 Scripting Tools
          4. IIS WMI Compatibility
        • IIS Management Scripts and Tools
        • Management Service
  • Verifying Features
    • .NET Framework 3.5 Features
      • .NET Framework 3.5 (Includes .NET 2.0 and 3.0)
      • HTTP Activation
    • .NET Framework 4.5 Features
      • .NET Framework 4.5
      • ASP.NET 4.5
      • WCF Services
        • TCP Port Sharing

Note: If any roles or features are added after N-able Report Manager is already installed, N-able Report Manager should be uninstalled then reinstalled. This does not require us to remove the databases so everything should be intact simply reinstall the application.