Report Manager - Network requirements

Last Modified

Tue Jun 26 18:26 GMT 2018

Description

  • This article provides a detailed network requirements for Report Manager setup.

Environment

  • All Report Manager versions

Solution

Report Manager must be able to access N-able N-central over port 443. This communication is setup when you add the data source in the Report Manager administration console under N-able N-central configuration.


When you add the data source, you have an option to test communication this must pass.

You can configure N-able N-central to communicate with Report Manager over either port 80 or 443. If you choose 443, you must setup the proper SSL certificate.

To configure the server IP address :
1. Open the Report Manager administration console.
2. Go to System setup and logs > Server IP Configuration
3. Set the External and Internal IP address.

  • External IP address -
    • This IP address or FQDN will only be used for the link that is accessed when you click the Report Manager links from N-able N-central. It is recommended that you specify an FQDN and control how that resolves through your networks routing.
    • This address must be accessible by the users system that is being used when the user clicks the link in N-able N-central for Report Manager.
  • Internal IP address
    • This IP address or FQDN is used by N-able N-central to export to Report Manager.
    • This address or FQDN must be accessible from N-able N-central over port 1433 and either port 80 or 443 (you must determine if you are going to use https or not if you use https then 443 must be accessible).
    • This IP address or FQDN is also used as the address that Report Manager will access for the SQL Server Reporting Services. This is governed by whether or not you are using https or not.
    • If you are using https you must have a valid certificate and the server must be able to access it over 443.


Example Setup with Https set to false:

External IP address = www.myreportmanagerserver.com
Internal IP address = 192.168.1.1


When you click the link for Report Manager to access N-able N-central, you will be directed to www.myreportmanagerserver.com so your computer offsite will be able to access it as long as it can access the FQDN.


N-able N-central will access the Report Manager server at 192.168.1.1 through port 80 to check to see if its ok to export. If it checks out ok, it will begin to export data to 192.168.1.1 through port 1433. When the reports are requested, Report Manager will access SQL Server reporting services at 192.168.1.1 (its own IP address). All of these communication paths must be open for Report Manager to function.