N-central Troubleshooting
Re-sync or rebuild the WMI Repository
Last Modified
Wed Apr 15 14:46 GMT 2020
Description
- If your Windows device is having issues reading from the Windows Management Interface (WMI) repository, you may need to re-sync the repository as a troubleshooting step
- Misconfigured Monitoring Service gives the following error:
- "102 There is no information found for this WQL Query: Please check the parameters"
Environment
- N-able N-central
Solution
To perform a repair/re-sync of the WMI repository, please do the following:- For Windows 2003 Servers:
wmiadap.exe /cwmiadap.exe /flodctr /R
- For Windows Vista, Windows 7 and Windows 2008 Servers:
winmgmt /salvagerepository
- In addition to the steps for Windows 2008 please review the following Microsoft article:
- To perform a repair/re-sync of the Windows 10 WMI repository:
- Open an elevated command prompt.
- Verify the WMI repository is not corrupt by running the following command:
winmgmt /verifyrepository
- If the repository is not corrupted, a "WMI Repository is consistent" message will be returned; if you get something else, go to step 3, otherwise if the repository is consistent, more troubleshooting will be required as the repository is not likely the problem.
- Run the following commands to repair WMI:
winmgmt /salvagerepository
- If the repository salvage fails to work, then run the following command to see if it resolves the issue:
winmgmt /resetrepository
- After the last command, there should be a "WMI Repository has been reset" message returned that verifies the command was successful.