N-central Troubleshooting
Repair or reset the WMI Repository
Description
- If your Windows device is having issues reading from the Windows Management Interface (WMI) repository, you may need to repair and rebuild the repository as a troubleshooting step
- Misconfigured Monitoring Service gives the following error:
- "102 There is no information found for this WQL Query: Please check the parameters"
Environment
- N-able N-central
Solution
To perform a repair or reset the WMI repository, please review the below steps/run the following commands in an elevated/Administrative Command Prompt on the affected device to check, and repair the WMI repository:
Verify the WMI Repository.
Run the command:
winmgmt /verifyrepository
If the output is "Repository is not consistent", proceed to the next step.
Attempt to Repair the Repository.
Run the salvage command to attempt to repair the repository by recovering and preserving as much data as possible:
winmgmt /salvagerepository
Verify the Repository Again.
Rerun the verify command to check if the repository repair was successful:
winmgmt /verifyrepository
If the output is still"Repository is not consistent", proceed to the next step.
Reset and rebuild the repository
Reset and rebuild back to the original state when the OS was first installed. This step can resolve more severe corruption issues:
winmgmt /resetrepository
Handle Errors During Reset
If you get the following error or similar Error: "WMI Reset Failed" , "A Stop Control has been sent to a service that other running services are dependent on.", then run these commands:
net stop winmgmt /y
winmgmt /resetrepository
For more detailed information, see WMI Troubleshooting.
Last Modified
Wed Apr 15 14:46 GMT 2020