N-central Troubleshooting

Push files larger than 500 MB

Last Modified

Wed Feb 16 15:10 GMT 2022

Description

This article discusses how to handle pushing files that are larger than 500 MB in size.

Environment

All N-able N-central versions

Solution

The maximum file size for a script/software repository item is 500 MB maximum. The limitation is largely to prevent timeout issues with agents given the broad range of problems that can come up with larger file sizes.

If the file is > 500 MB, place the file onto a network share within the target customer's environment
Configure your Push Third-Party Software task to use a network share.

Also see Add a task to push third party software.

You can use our Ideas forum to create a feature request to increase the file size limit, as well as view, vote and comment on existing feature requests. (authentication required)