Power Management button is disabled

Last Modified

Fri Nov 23 22:03 GMT 2018

Description

• This article addresses the issue where the Power Management button on your devices is disabled or greyed-out.

Environment

• N-able N-central 10 and later

Solution

1. Verify that the device has a Professionallicense.
2. Click on the affected device.
3. Click Settings > Properties.
4. Select Enable Direct Support.
   
5. Click Save.