Patch Management troubleshooting - Windows Update fails due to connection interruption

Last Modified

Mon Jun 17 16:05 GMT 2019

Description

  • Windows Update fails to update with error code 0x80072EFD.
  • There are times where Windows Update fails to update with error code 0x80072EFD, when this error occurs, Microsoft has an article that provides guidance in how to address this issue: http://windows.microsoft.com/en-CA/w...ror-0x80072efd.

Environment

  • N-able N-central
  • Patch Management enabled

Solution

  • If you receive Windows Update error 80072efd while checking for updates, the cause might be a connection interruption between your PC and the Windows Update service.
  • Here are a few methods you can try to resolve this problem.
  • Run the Windows Update troubleshooter:
  • Run the Internet Connections troubleshooter:
    • Open the Network troubleshooter by swiping in from the right edge of the screen, tapping Search (or if you're using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering Identify and repair in the search box, and then tapping or clicking Identify and repair network problems.
  • Try to solve connection problems: