Patch Management troubleshooting - Connection interruption between the machine and Windows Update

Last Modified

Tue Jun 18 16:01 GMT 2019

Description

  • There are times where Windows Update fails to update with error codes 0x80072EFE, 0x80072F76, 0x80244016, 0x8024402F, 0xC80003FA, 0x80072F78, 0x80090305, 0x8009033F, 0x80244022, 0x8024400A, 0x8024400D, 0x8024400E.

Environment

  • N-able N-central

Solution

  • If you receive these Windows Update errors while checking for updates, it might be caused by a connection interruption between your computer and the Windows Update servers
  • To resolve this, please do the following:
  1. Stop the Windows Update service
  2. Wait 10 to 15 minutes
  3. Start the Windows Update service
  4. Run Windows Update scan, or you can wait for Windows Update to run at its next scheduled time
  • If you still receive one of these errors, you can run the Windows Update Troubleshooter that will automatically find and fix some common problems with Windows Update.
  • If the troubleshooter didn't help, verify that you have an Internet connection
  • If you still receive this error after checking your Internet connection, it might mean that a program running on your computer is preventing Windows Update Services from accessing the Internet
    • Programs that might do this include firewalls, antispyware software, web accelerators, Internet security or antivirus programs, or proxy servers.
  • If you continue to see this error, go to the Microsoft Answers website for more assistance.