NWindowsUpdate.log shows "Exception from HRESULT: 0x8024001E"

Last Modified

Fri Oct 19 14:28 GMT 2018

Description

• NWindowsUpdate.log shows "Exception from HRESULT: 0x8024001E"
• Local Windows Update shows 0x8024001E

Environment

• N-able N-central
• Patch Management

Solution

• To resolve this, please do the following:
  1. Run the Windows Update Troubleshooter
  2. Open Command Prompt as administrator
  3. Run the following commands:
     1. net stop wuauserv
     2. rename c:\windows\SoftwareDistribution softwaredistribution.old
     3. net start wuauserv
  4. Reboot the device