N-able N-central Service Physical Drive (HP) is misconfigured

Last Modified

Fri Apr 21 15:03 GMT 2023

Description

• This article describes the issue when N-able N-central service physical drive (HP) gets misconfigured due to the OIDs and the service requirements are missing.

Environment

• N-able N-central

Solution

• Physical Drive (HP) requires an OID that starts with .1.3.6.1.4.1.232.3.2.5.1.1.6.
  • You can use a third-party tool to confirm that your host has this OID.
  • For example, you can check your host if this has OID by performing the steps below:
    1. Using MibBrowser, go to Edit > Settings > Select the SNMP Version.
    2. Click Ok.
    3. Go to Host: localhost > Community: public > Object ID: .1.
    4. Click GET SNMP Variable.
    5. Choose File and then Save Results As. Don't forget the period (.) before the OID.
       • http://www.manageengine.com/products.../download.html
    6. If your host does not have this OID, check support.hp.com for SNMP software for your device, e.g. ProLiant Support Pack or a Storage Driver for your RAID Controller.
       • Physical Drive (HP) Service