N-central Troubleshooting
N-able Backup N-able N-central dashboard not showing data
Last Modified
Wed Jul 10 11:48 GMT 2019
Description
- N-able Backup Dashboard in N-able N-central shows error:
- Error: There is currently no data available for any backup data source.
Environment
- N-able N-central
- N-able Backup
Solution
- Add Monitoring Checks per datasource and for "total backup"
- Select the device.
- Click Monitoring Tab
- Select Add
- Increase Instances for N-able Backup Status. (You must select 1 per datasource and an additional one for the Total status.)
- Click Apply
- Edit checks to reflect the backup datasources you want monitored
- Click N-able Backup Status service in the list
- Select Service Details tab
- Select the corresponding Backup Data Source Type
- Click Ok
- Repeat previous steps for each monitoring service
- After the devices scan on the default 10 minute cycle, the Dashboard will be updated.