N-able Backup: N-able N-central shows Backup Not Started

Last Modified

TFri Apr 29 10:16 GMT 2022

Description

• Server is reporting as failed in the N-able N-central Backup Dashboard. The Device has actually backed up, however its reporting in as not started.

Environment

• Cove Data Protection
• N-able N-central

Solution

• The devices profile may have a datasource selected that is not actual on the system where the software is installed
• Check the Backup Manager to see what datasource is showing as "not started" and remove this from the profile
  • If the profile is installed on multiple machines and cannot be modified, clone the profile and apply it to the problem machine after making the modifications