N-able Backup: Data source 'System state (VSS)' is not ready for backup: VSS dynamic link library is not compatible

Last Modified

Fri Apr 29 10:16 GMT 2022

Description

  • Error: Data source 'System state (VSS)' is not ready for backup: VSS dynamic link library is not compatible

Environment

  • Cove Data Protection And Recovery
  • N-able RMM

    • Backup & Recovery
  • N-able N-central
    • N-able Backup

Solution

  1. Open Services.msc
    1. Press Windows Key + R
    2. Type services.msc
  2. Start the service "Volume Shadow Copy Service"
    1. Find "Volume Shadow Copy Service" on the list
    2. Right Click and click Restart
  3. Check that System State now shows as an editable datasource